Terms & Conditions / Refund and Return Policy

Any information entered by the visitor/customer on the website is the responsibility of the visitor to verify that the information entered on the website is true and correct. In case of any changes in the customer details or quotation details or any order details or any other changes, customer/ visitor has to inform Magic Trading regarding the changes.

If customer is a legal entity, customer should provide their Tax Number for invoices.

TYPOGRAPHICAL ERRORS In the event a product is listed at an incorrect price due to typographical error through our publishing department or any technical issues, Magic Trading shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Magic Trading shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Magic Trading will issue a refund to your card in the amount of the incorrect price. In the event a product weight or dimensions is listed at an incorrect weight or volume due to typographical error through our publishing department or any technical issues, Magic Trading shall have the right to refuse or cancel any orders placed for products listed at the incorrect details.

LINKS This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that mtcpromo.com is not responsible for the operation of, or content located on or throughout any such site.

Refund and Return Policy

MTC does not have any refund or return policy.

The goods once sold cannot be returned back After Invoice .

Service Charges and printing charges are not refundable.

Note: We are Accepting Sample Items return within 7 days ,otherwise deposit will not be refunded after 7 days.

Please be aware of scammers. They may send emails or WhatsApp pretending to be from MTC.

Please Note:

MTC Staff will only communicate from our official company domains:
mtc.ae & heattransfer.com
We never change our bank accounts or ask you to send payments to personal staff
In case of any suspicious communications and or changes, please call your trusted sales-person to verify.

Contact us

Quantities are subject to change and are not final. Note that we receive new shipments on regular bases or many times can be manufactured based on the order. If you require a more significant quantity, please contact us for delivery time.

Some product sizes have been indicated in cm/mm. Actual size may slightly vary from those displayed.

We make sure important product details are provided, however, due to the volume of information some info you need or looking for might not have been included.

The product weight & packing size have been indicated, however, it might change due to a change of packaging, please finalize & confirm your order so we can provide you the accurate packing & shipping details.

Shipping weight and volumes are estimates and actual may vary from the estimated weight and volume. Magic Trading is not responsible for the difference in the shipping cost if it occurs.

Trademarks and logos shown on products are simply examples of imprints produced by Magic Trading Co.